It is a matter of fact that insurance agents used to be the only source of purchasing auto direct insurance. Today, companies like Geico and Esurance have changed this situation dramatically, thereby, when obtaining auto direct insurance, people usually have two choices – either to acquire it with the help of an auto direct insurance agent, or purchase auto direct insurance from the company itself.
Even with availability of auto direct insurance online or via the telephone, local agents still serve a valuable purpose and can be of much help due to the fact that they not only sell auto direct insurances, but give an advice related to auto direct insurance matters. For example, if one has doubts whether to file a claim or not for fear of auto direct insurance rate’s rising, it is always possible to consult auto direct insurance agent and get advice free of charge.
Therefore, there are two types of agents dealing with auto insurance:
(1) Captive agents who directly work for auto insurance company and exclusively represent it.
(2) Independent agents, also known as brokers, who represent several auto direct insurance companies. As a rule, these agents have no vested interest in any particular auto direct insurance company.
Hence, purchasing auto direct insurance is much simpler than acquiring it through an agent. One can easily make a quick phone call or go online, and obtain auto direct insurance policy. It is even possible to compare auto direct insurance rates online without necessity to turn to agent directly. But it is necessary to endure the possibility of timeshare-like sales presentation for other insurance products. Obtaining auto direct insurance quotes from agents takes more time and is less efficient in practice.
On the other hand, an auto direct insurance agent is someone with whom one can easily establish business relationship to attune him/her to one’s own needs. An independent agent, for example, can help guide you to get insurance through the best auto direct insurance company for your particular needs.
Beware, however, that independent agents may charge a fee for their auto direct insurance services. It is advisable to make sure you get auto direct insurance fee in writing before agreeing to any services and look for auto direct insurance agents that are certified by Independent Insurance Agents of America (also known as "The Big ‘I’") or Professional Insurance Agents (PIA).
When purchasing auto direct insurance, one has to carefully weigh all the pros and cons between dealing with auto insurance company directly or through an agent. Anyway, it is always possible to look at one’s own situation and determine if the potential monetary savings of going with auto direct insurance company outweigh the personal attention of an auto direct insurance agent. After all, saving money is not everything!